Formal feedback from NHS patients-2016

Feedback from 47 consecutive patients in my clinics.

All collected and analysed anonymously.

Here are all comments received.

Read full report here. 

“Once again 1st class treatment by the WSH NHS.”

“Very informative & professional.”

“Very thorough examination and diagnosis. Everything explained very well.”

“Dr O’Reilly is a very good doctor and will be sadly missed if he leaves. Always has time for you and will explain what goes on when treating you.”

“Lovely man, so helpful and caring and seems really interested in me.”

“Fantastic doctor totally committed to giving the best patient care.”

“I found my visit was very helpful and has greatly put my mind at rest.”

“Very Pleasant.”

“Always given the best attention.”

“Dr O’Reilly has always given me any information I have asked for, always kind, and listens, he always has time for me.”

“He always listens to me and does not treat me as just another number.”

“Very considerate of my problem. Has done everything to help figure how to treat.”

Read full report here. 


 

 

Formal feedback from NHS staff-2016

Feedback from 17  Consultants, Nurses and Managerial colleagues.

All collected and analysed anonymously.

Here are all comments received.

Read full report here. 

“Dr O’Reilly has been an exceptional mentor to me. He is always willing to help and advise as necessary. His patients are more than happy to wait to see him if his clinic overruns as he is a well respected Dr not just only with patients but throughout the hospital.”

“Dr O’Reilly has enormous clinical knowledge and skill and I am very impressed by how he manages both his time and the ability to treat patients rapidly.”

“Excellent throughout”.

“David is a much-respected and popular colleague. He is very thorough in his approach and will go the extra mile for patients. He has been particularly supportive of our department. He makes a point of liaising directly with laboratory scientific staff to discuss cases and drop off samples; this is always well-received and appreciated by the staff who are often just regarded as back-room colleagues.”

“David is a great colleague to work with. He is approachable and readily available to offer support and advice.”

“Dr O’Reilly goes “above and beyond” when caring for his patients. He has ensured that the highest level of care is given to Rheumatology patients and has ensured that a team approach has provided this care.”

“A great opinion in difficult cases.”

“Very friendly with colleagues and patients.”

Read full report here.